Privacy Policy

Last Updated: March 20, 2026

At Farmsteadpottery, we are committed to maintaining the trust and confidence of our visitors and customers. This Privacy Policy explains how we collect, use, protect, and disclose your Personally Identifiable Information (PII) when you visit or make a purchase from our website.

1. Information We Collect

We collect information to provide you with a smooth shopping experience and to securely fulfill your orders.

  • Information You Provide: When you place an order, create an account, subscribe to our emails, or contact support, we may collect details such as your Name, Email address, Shipping/Billing address, Phone number, and Payment-related information.

  • Automated Information: When you browse our website, we automatically receive certain information such as your IP address, device and browser information, and interaction data through cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process payments, arrange shipping, and send order updates.

  • Customer Experience: To personalize your experience and improve our product offerings.

  • Communication: To respond to inquiries or send updates about new products and promotions (if you opt in).

  • Security & Fraud Prevention: To protect against unauthorized transactions and abuse.

3. Data Protection & Security

Your data security is our top priority.

  • Encryption: All sensitive payment information is transmitted using Secure Socket Layer (SSL) technology and encrypted by our payment gateway provider.

  • No Card Storage: Farmsteadpottery does not store your credit or debit card details on our servers. Payments are processed through secure third-party gateways like PayPal or Stripe.

4. Third-Party Disclosure

Farmsteadpottery does not sell, trade, or transfer your Personally Identifiable Information to outside parties for their own independent use, except for trusted partners who help us operate our website and conduct our business, provided those parties agree to keep this information confidential.

Advertising & Marketing Partners: We allow certain third-party partners to place cookies or pixels to help deliver relevant advertisements. These include:

5. Cookies Policy

We use cookies for site functionality (e.g., shopping cart), analytics to improve user experience, and marketing. You can choose to disable cookies through your browser settings, though some features of our site may not function properly.

6. California Online Privacy Protection Act (CalOPPA) & GDPR

In compliance with global privacy standards:

  • Users may visit our site anonymously.

  • Any policy changes will be posted on this page.

  • Your Rights: Under the GDPR and CCPA, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at support@farmsteadpottery.com.

7. Children’s Privacy (COPPA)

Farmsteadpottery does not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with personal data, please contact us immediately for removal.

8. CAN-SPAM Act Compliance

We collect email addresses to process orders and provide updates. In compliance with the CAN-SPAM Act:

  • We do not use misleading subject lines.

  • You may unsubscribe at any time using the link at the bottom of our emails.

  • We promptly honor all opt-out requests.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Brand Name: Farmsteadpottery

  • Email: support@farmsteadpottery.com

  • Business Address: 6135 Park South Drive, Suite 510, Charlotte, North Carolina 28210, United States